Refund policy
Return & Refund Policy
customer satisfaction is our priority.
Returns
We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition as received.
Non-Returnable Items
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Used or damaged items (unless received damaged)
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Personalized or custom-made products
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Gift cards
Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty, damaged, or sent in error.
For any questions, please contact us at farahshopify8@gmail.com